Zut Alors! We are off to a bad start...

The short of the LONG story the day we went to book for the trip:

Lesson Learnt

Have more than one person present Write down what was said Talk to an experienced staff and repeat this step with another staff Never discuss your argument in front of the arguant(?) before arguing.

Conclusion HC is only fit to give out flyers.

 

The LONG story...

 

Part 1: Why did you people torture me with your dithering?

If a decision has been reached why not speak up & let's not waste each others time Rather than let me go ask so many questions in the other agency and then the next. Worst of all, we asked 3 different staff starting from the best and ended up with the worst. Sigh!

If only the Blur King was allowed to totally blotch the whole thing up by booking us on ChinaAir when there isn't any vacancies left. Would we be able to getaway from assuming responsibility for the price change or will we have ended up with no trip at all??

Part 2: Why did GTPW intervene?

Ergo the same answer: will we have ended up with no trip at all?? The Blur King must be utterly embarrassed by an indepth display of his ineptitude for reading a chart. Fancy charging us and additional $230 pax for and upgrade? I believe if we folded and gave in, the mistake slide and let us end up with an exorbitant air tix. Good thing we recorded down that little nugget of info. Hard to beat with five person backing up the claim. GJ girls! Always DOUBLE CHECK!

Part 3: Why do we torture ourselves this way?

By arguing for a free upgrade when it is obvious from the supervisor's facial expression of 'Jolly well isn't and FAT HOPE'. I have an urge to do violence.

Part 4: I really hope it is worth it.

After 3 hours of wrangling, wringing (of hands) and waiting when we finally lighted on the solution. No thanks to HC, it was even cheaper than the original deal(OD). We got the landtour(LT) which includes hotels and transport + book separate air tix instead of the OD. We will meet up with the 7 mystery persons on the OD who will take ChinaAir.

 

Thank GTPW for helpfully clearing up the mucketymuck. I hope HC treats you to a better dinner.

OD(8D ChinaAir) 2D ext   918 + 114 (airport tax) + 125 ======= 1157 =======

OD(8D SiA) 2D ext   918 + 150 (addon for SiA) + 114 (airport tax) + 125 ======= 1307 =======

LT(8D) SiA Tix 2D ext   628 + 408(air tix) + 113 (airport tax) ======= 1149 =======

* if we book online direct from SIA, we can save another $10/pax

 

In fact, if we plan to stay more than 2 days, this arrangement we ended up with is even more economical as we do not need to topup $125 processing fees to inform the airlines to make allowance for our change in plans. My assumption is tt group tour air tickets have low priority and open up late; you arrive & leave in a pack. Stragglers like us get the short end of the stick.

Part 5 (Yes, its the finale)

A_ informed that HC had to cheek to be so nice to remind her to book the hotel rooms for our extension. Pah! feels more like divesting all responsiblities. Don't worry, we learnt our lesson and prolly won't want him to book the hotel for us. We might even endup in a motel due to his oversight. I promise to be the best skeptical critic during briefing. Now, if there is some discrimination by the Company due to the 'troubles we caused for all the mistakes they have made'... I will make life difficult for them *shakes fists*